If you run a business long enough, you’re definitely going to find yourself in the position of having to cancel a service, subscription, or software. Doing this has the potential to be uncomfortable, especially if you have any sort of history or personal relationship with the service provider. In fact, you may find yourself procrastinating having this conversation, because … [Read more...]
5 Tips for Business Women to Deal with a Bad Boss
Working for a bad boss can be a nightmare. It’s important to know when it’s time to take action before things get so bad there is no way to fix things. Fortunately, there are ways to deal with an unhelpful or hostile supervisor that don’t require you to put your career in jeopardy. Here are five tips for business women who find themselves stuck in this difficult situation. 1. … [Read more...]
How to Master the Art of Communicating for Business and Career Success
You want to be a great communicator in business. We all do, but communication is one of those skills that takes practice – a lot of practice. The good news is you can learn to be a great communicator if you’re willing to put in the effort. First, you need to understand what good communication looks like in the workplace, and then, you have to learn how to master the art of … [Read more...]
Why Your Feedback May Not Be Getting Results: 5 Antidotes to Bad Feedback
When you hear the word “feedback” what comes up for you? Do you welcome it or cringe and run for the hills? My guess is most of us are at the latter edge of the spectrum. Why? Because most of us have been the receiver of unhelpful feedback at best or feedback that damaged relationships at worst. If you’re in a position where you give feedback (and really this should happen … [Read more...]
3 Easy Steps for Harnessing Empathy to Improve Remote Work
Corporate work is built on relationship building, negotiation, camaraderie, and interpersonal challenges -- all of which are aided by using empathy, our ability to see things from another's perspective. But working from home limits our abilities to understand what colleagues are thinking by diminishing our body language, the frequency of our interaction, and adding physical and … [Read more...]
The COACH Approach – How to Build Meaningful Relationships at Work and Home
I recently completed a course in collaboration with Harvard University, examining the significance of a culture encouraging healthy practices within companies. A part of the course focused on how you can embrace personal health and wellness to ensure strong relationships to flourish. Although, these skills may seem simple, they are often forgotten! I found Dr Elizabeth … [Read more...]
How to Nail that Networking Email in 8 Easy Steps
We’re all working from home right now, and missing those in-person networking opportunities that were once in abundance. Some may rejoice at this notion, but being able to network successfully is essential for any career. Working from home gives you a whole new opportunity to brush up your networking email skills. Here’s 8 short tips, plus an example of a networking email … [Read more...]
5 Ways to Talk to Someone You Disagree With
There’s no getting around it: America is more divided than ever. I don’t have all the answers, but I do know that if we ever have a hope of finding our way back to each other as Americans, we need to start talking - and listening - to one another again. I have made it something of a personal mission to put this to practice. From long conversations with family, friends, and … [Read more...]
The Revealing Reason You Struggle To Communicate
Standing in front of a packed conference room during a presentation Q/A, my client asked me a question. My palms started to sweat and I felt lightheaded. As each word came out of her mouth, I realized I wasn't listening. Instead, I involuntarily thought, "What are they going to say next?" or "Am I going to answer all of these questions correctly?" When the room finally fell … [Read more...]
You Only Get One Chance to Recognize a Good First Impression
I recently read an article indicating that using emoticons in professional correspondence might make a wrong first impression. The author shared a recent study published in the Journal of Social Psychological and Personality Science: Effects of Smiling Emoticons on Virtual First Impressions. The results indicate that including the adorable smiley in your work email might be … [Read more...]