As small business owners we routinely perform tasks that larger companies would associate with assistants and receptionists. I answer phones, research client questions as well as conduct meetings and business development. As the economy continues to stall I have found myself performing tasks that even I have had to sit back and wonder if I should be doing them. What I have … [Read more...]
The Power of Perception
As a small business there is a perception that the quality of the service we provide is directly linked to our size. The question is whether that perception is true and if it is, are we actually the ones creating that perception? Here’s what I have learned to consider when projecting your business image. Perception trumps ability I’ve noticed that small businesses have a … [Read more...]
Management by Generations
There is an absolute truth in being an entrepreneur that you will be out of your depth on many occasions. Knowing this fact makes it easier to shift your perspective from a defensive stance to a position on learning from unexpected sources. I recently encountered a similar situation with a younger member of a board for a national organization, here’s what I learned. While it’s … [Read more...]
What Leadership Knows Matters
Last night in a conversation on a treadmill, a friend was rehashing her take on management and questioning why certain efforts were made with no regard to cost, effort and effect. It was an interesting conversation and as a business owner it was nice to see the other side of the table. As owners we sometimes forget how much our decisions influence our staff, so here are the … [Read more...]
Why ask “Why?”
Post by Tanya Goodwin-Maslach, contributing Women On Business writer Let’s get straight to it shall we? This should be an easy one for most to figure out, but there were a few yuckity-yucks in Washington (D.C.) that had a tough time with it. So let’s see what you would do. A professional photographer is hired to take a few glamour shots of Air Force One for the simple … [Read more...]